Pump assessment
Discuss operation, visible equipment condition, and the symptoms you’re noticing.
SERVICES / SUMP PUMP SERVICES
Sump Pump Services in Southeast Michigan
Help your basement drainage system stay ready.
About this service
A sump pump is part of many Michigan homes’ drainage setup. We review the pump, pit, discharge arrangement, and backup options with your home in mind.
How Otter can help
Replacement options
Review pump selection and compatibility with the existing setup.
Backup planning
Discuss options for added resilience and the upkeep those systems need.
Two-hour arrival windows
A defined appointment window to help you plan your day.
Technicians, not sales reps
Practical plumbing advice without a commission sales pitch.
Know the price first
Understand the proposed work and cost before giving approval.
A clearer path
from problem to fix.
Tell us what has changed, which part of your home is affected, and what you want to resolve. We explain the proposed work so you can decide with useful information.
With Otter, your visit is about solving the plumbing concern and caring for your home.
Here for Southeast Michigan homes.
Our starting service area includes Macomb, Oakland, and Wayne counties. Confirm coverage for your address when booking opens.
OTTER PLUMBING SPECIALS
A little savings. A happier home.
$99
Drain Clean Special
Clear a troublesome drain and get your home moving again.
Your visit includes
- Drain clearing through a suitable exterior clean-out.
- A camera check is included with exterior clean-out access.
- Review the blockage and recommended work before starting.
Offer details
Accessible exterior clean-out required. Additional work is quoted separately.
$399
Plumbing Inspection
Get a closer look at your home’s accessible plumbing.
Your visit includes
- Review visible supply pipes, shutoff valves, fixtures, and the water heater.
- Check water pressure, drainage, and visible signs of leaks.
- Receive a findings report to help plan your next steps.
Offer details
The annual plumbing inspection is included with Otter Care Club membership.
$199
Water Heater Maintenance
Help your standard tank water heater stay ready for everyday use.
Your visit includes
- Flush the tank to remove collected sediment.
- Review the anode rod, temperature control, and visible condition.
- Discuss any signs of leakage or corrosion.
Offer details
For standard tank systems. Equipment condition and access are reviewed before maintenance.
$200
Water Heater Buyback
Put the value of your old water heater toward a qualifying replacement.
Your visit includes
- Receive a $200 credit on a qualifying new water heater installation.
- Review your household’s hot water demand and equipment options.
- See the installation scope and total before choosing.
Offer details
Credit applies toward a qualifying replacement installation; it is not a cash purchase of used equipment.
$1,000 OFF
Whole-Home Water Filtration
Save on a qualifying system for water treatment throughout your home.
Your visit includes
- Discuss your water supply and the concerns you want to address.
- Compare equipment suitable for your home and household.
- Receive $1,000 off a qualifying whole-home installation.
Offer details
Qualifying systems only. The equipment and installation quote identifies eligibility.
$50 OFF
Any Plumbing Service
Take $50 off a qualifying plumbing service with Otter.
Your visit includes
- Choose from eligible repairs and installations.
- Review the issue with a plumbing technician.
- Receive the scope and price before authorizing work.
Offer details
Eligibility is confirmed with your service quote.
YOUR QUESTIONS, ANSWERED
Before your visit.
Can I add a backup system?
Options depend on the current setup and available utilities. Review compatibility before choosing equipment.
Is a sump pump the same as a grinder pump?
No. They handle different drainage tasks and require equipment suited to the application.
What should I mention when booking?
Describe any alarms, continuous running, irregular operation, or visible water in the area.
Plumbing trouble? Let Otter help.
Serving homes across Southeast Michigan.